QUASER Quality and Safety in European Hospitals. Funded by the EU Seventh Framework Programme (FP7). April 2010 – June 2013

The QUASER project has now finished. The QUASER Hospital Guide and the QUASER Guide for Payers are now available from the project website.

Although there is currently good knowledge about the tools and techniques for improving the quality of hospital care, there has been less focus on the important organisational and cultural characteristics that facilitate quality improvement. The aim of this study is to investigate the cultural and organisational characteristics of hospitals that are linked to high quality care. The outputs will be a translational guide for hospital leaders for quality improvement and a framework for payers to assess hospital quality. Both the guide and the framework will set out the organisational and cultural challenges that hospital leaders need to meet to improve quality, will suggest strategies for doing so and give examples of how other hospitals have responded to the challenges. The project is being conducted in five European countries – England, Sweden, Netherlands, Portugal and Norway. Partners in the project are:

Department of Applied Health Research, UCL (Coordinator), Professor Naomi Fulop,

The Imperial Centre for Patient Safety and Service Quality (CSSPQ), Susan Burnett.

The Department of Health Studies at the University of Stavanger, Norway, Professor Karina Aase.

The Department of Health Policy & Management, Erasmus University, Netherlands, Professor Roland Bal.

Jönköping Academy for Improvement of Health and Welfare and Jönköping County Council, Sweden, Professor Boel Andersson-Gare, 

ISCTE – Instituto Universitario de Lisboa, Lisbon, Portugal, Professor Francisco Nunes,

Florence Nightingale School of Nursing & Midwifery, King’s College London, UK, Professor Glenn Robert and Dr. Janet Anderson.

For more information visit the project website here,